Privacy Policy for Aurelius Media Agency (ClinicFlow)

Last Updated: January 2025

Aurelius Media Agency ("we," "us," or "our") operates the ClinicFlow service. We are committed to protecting your privacy and ensuring a secure experience for our clients and potential leads. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, landing pages, or digital services.

1. Information We Collect

We collect information you voluntarily provide to us through our contact forms, including:

• Name
• Email Address
• Phone Number (Mobile)
• Business/Clinic Name

2. How We Use Your Information

We use the information collected to:

• Provide and manage the ClinicFlow service.
• Communicate with you regarding your inquiry or account.
• Send automated follow-up sequences, including emails and SMS/MMS messages, as part of our marketing and promotional efforts.

3. SMS and Mobile Communication

By providing your phone number, you consent to receive SMS/MMS messages from Aurelius Media Agency regarding the ClinicFlow service.

• Opt-In: Consent is obtained when you submit a contact form with your phone number and check the box indicating your agreement to receive messages.
• Frequency: Message frequency varies based on your interaction with our automation sequences.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.

4. Data Sharing and Disclosure

SMS Data Confidentiality

We do not share, sell, or rent your personal information to third parties for their marketing purposes. Specifically, your SMS opt-in data and phone numbers will not be shared with any third parties or affiliates for marketing or promotional purposes. Your mobile information is used strictly by Aurelius Media Agency to provide the ClinicFlow services you requested.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or mobile network is 100% secure.

6. Your Rights & Opt-Outs

Personal Information: You may request to review, change, or delete your personal information at any time by contacting us.

7. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Aurelius Media Agency
Email: admin@clinic-flow.io
Website: https://clinic-flow.io